These new training courses are sadly quite distanced but if you have the opportunity to attend or find similar opportunities available more locally please post and let us know ..
Certificate in Internal Workplace Mediation
Quote:
"Acas believes that disputes over small issues can rapidly escalate and result in damaging conflict. This can ripple through the organisation impacting on employee engagement and productivity and in the worst cases lead to a possible increase in costly employment tribunal claims. The Certificate in Internal Workplace Mediation (CIWM) provides the opportunity for organisations and individuals to develop their own mediation capability to resolve disputes quickly and effectively in order to minimise distress and cost."
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Gill Trevelyan, Head of Good Practice Services, Acas