Hi a warm welcome to the site and sorry to read of the problems. Have you got to the core of things and maybe looked past professional to personal differences.
Avoiding team meetings may be an indication of how uncomfortable they feel in each other's company or fearful of being put in a position where they might unintentionally or feel forced to express what the problems are.
Does one shift or individual staff member feel less valued than others or the other shift - would external training opportunities help boost confidence/self esteem.
Have incidents occured to aggrevate & cause additional conflict - proud achievements created by one shift being claimed or altered by the other? Have days off, holidays, working hours, responsibilities, pay scales, means of managerial communications caused disillusionment. Is ethnicity, prejudice, discrimination - age, training, jealousy perhaps, language differences an issue.
Where the shifts don't meet you do have a division, could this be causing a problem? would having a changing rota help everyone expereince working with other colleagues and maybe break some of the tension, do you have any mention of dispute resolution procedures & confidential meetings in a policy?
Hth a little xx
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