Hi, you can view the unit on
OCR which might help with reference and also as a download on archived CWDC under the
optional units link CYPOP 44
Definition for
facilitate on google
Interpersonal skills are the skills that you personally have, the PDF includes the following additional information
1.1. Interpersonal and communication skills
• effective listening skills
• open questioning techniques
• use of appropriate body language
• how to give constructive feedback
• ways of empathising with children and young people whilst maintaining professional boundaries
• how to encourage children and young people to participate and communicate effectively in the mentoring process
1.2. Different learning styles and methods
• 1:1 learning
• working in pairs
• group working
• using electronic learning aids
• visual, auditory and tactile learning styles
2.2.Barriers to achievement:
• low levels of literacy/communication skills
• low levels of numeracy skills
• bias and stereotyping in the learning process
• low learner motivation
• parental and/or peer influence
2.3 Action Plan for learning e.g.
• sets clear targets and outcomes appropriate for the individual learner
• sets clear timescales for achievement
• agrees the support that will be provided to help achievement of targets
• agrees clear review and revision processes and procedures
This is a link to the
NOS CCLD 311 provide leadership for your team and a more helpful version -
SCDLD 311 it provides good reading.
Hth xx