Hiya and welcome
This looks an interesting unit: CCLD 338 Develop productive working relationships with colleagues
For research and information I'd look to
Acas,
business link, knowing the formation of your setting .. committee, private, coop and its aims for the group as a whole - setting, staff, parents, children, wider community.
How you feel about providing learning and play opportunities.
What productive means in the
ability to produce - an idea, a feeling, a format, a poster, a document, a solution, a suggestion, a meeting time ..
See what places you could come into contact with other professionals/colleagues - in work, on case studies, meetings, conferences, training, online, social networking, in the local shop and the type of situations that can occur through these places.
Learning and knowing how you personally react and feel in situations of:
Conflict - do you walk away, say 'later, intervene, stay quiet, argue, take note when told of conflict - potential and occurring, ask how to resolve it ..
Questioning - how you feel about being questioned.
Requests - enjoy saying yes, prefer to say no, can work out a balance.
Time - what time do you give yourself to understand a request, new initiative, guidance, regulation.
Saying no - how do you say no to a colleague / friend
Saying yes - how do you say yes to a colleague / friend
Explaining: how do you explain a yes - a no to a colleague / friend.
How do you explain that all opinion is valued - that you recognise their point of view and where diversity exists how do you explain that working on behalf of everyone might, or might not be the most productive way forward.
Working out the balance - how do you obtain opinion in order to find solutions for all.
Religion - personal beliefs, can and does this imapct on your work.
Other culture: how do you feel about culture - own and other and can and does this impact on your work.
Productive working and working together productively
Conflict of interest:
Where someone wants something that another feels/knows is inappropriate - comprehensive
definition from free dictionary
Diversity issues - sexual orientation, mental health, race, age, gender, religion, spirituality, disability, height, size, shape, name, preferences - thought, clothes, favourites, taste, touch, smell, language ..
Respecting diversity
Managing stress from HSE
Quote:
Behaviours which underpin effective performance
1. You present information clearly, concisely, accurately and in ways that promote understanding
2. You seek to understand people’s needs and motivations
3. You make time available to support others
4. You clearly agree what is expected of others and hold them to account
5. You work to develop an atmosphere of professionalism and mutual support
6. You model behaviour that shows respect, helpfulness and co-operation
7. You keep promises and honour commitments
8. You consider the impact of your own actions on others
9. You say no to unreasonable requests
10. You show respect for the views and actions of others
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Source:
cwdc unit 338 pdf
Hth, best wishes with it & enjoy the site
xx