Quote:
Originally Posted by imafandi
hi every one can any one help me with this question
Explain how practitioners can respond to feedback appropriately
and how they can use it to make beneficial changes to their practice
many thanks
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Hi,
I am sure you are aware of how important it is for parents and carers to be a part of the setting their child attends. The feedback, whether positive or negative must be taken into consideration. Think about how you or your setting would handle feedback appropriately. For example, if a parent believed that the setting's food menu is not healthy enough or does not contain a variety of foods for the children. I'm sure your setting would take this into consideration and look at the menu and change if necessary, if this was the case what impact would this have on the children and the service you provide? If you struggle with how you would respond, ask a senior member of staff for support in the actions that they would take.
In a setting i used to work in, i had a parent concerned about the events we celebrated. As we already had an open door policy and family sessions, we were able to give out details on the events we would like to celebrate then gather feedback and opinions. This helped us, as we were able to work together with the families. Not only did we then celebrate new events throughout the year but families could come in and share their knowledge and experiences that us practitioners lacked in. This benefitted the setting but most importantly the children as them and their family played an inclusive part and participated. Children and adults learnt new things and it helped develop a better relationship between the setting, staff and parents/carers.
Other feedback examples, access to buildings, how the child is being cared for, activities planned, resources/materials/toys being used etc.
Hope this helps
