it means using apropriate body language, verbal language, getting on their level, not having too high or too low expectations, giving encouragement etc, being firm if needed but not abusive, using anti bias anti discriminatory practice, ensuring that you show you value their oppinion, treat children like individuals and human beings, being a positive role model, taking into concideration the childs age and stage, never promise to keep a secret etc showing child you get on with their parent/s etc
you will get quotes from the childrens act, ofsted, human rights act, and various theories
hope this helps
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